As a response to the COVID-19 crisis but also because we see it as the way to the future, we we have added eRegistration functionality, for your guests. With eRegistration, physical contact is minimized and, therefore, safety increases. Also, a part of the work that was performed from the hotel staff, now is performed (and, presumably, checked) by the guests themselves. How it works To put eRegistrations in place you need to take the following steps: 1. Create an Email Template with the new tag #LinkToRegistration#. This tag, will create a unique url for the guest, to enter his registration details. Plus, […]
read moreAmidst the coronavirus crisis, we dare to not stop our efforts to impove our offering. With this mindset, we released today a new version of our apps (web and mobile) with a small but important change: we have added an extra field in the reservation form, to track the client payments. This is a pretext of a much bigger change which is underway: a full client payments management module, that will be released in due time. For now, with the new field, you can track payments separately from the advances. The field for the advances it was kind of confusing one. […]
read moreHappy new year everyone! We want to kick off this year releasing a number of enhancements and changes that were in our backlog for a long time. No Show We have added a way to mark a reservation as a No Show. This applies to both reservations received from external sources (channels, booking engine) and to those entered manually. The purpose of the action is not just to free the calendar and change the availability, but also to mark and store the relevant reservation in a way that will be helpful for reporting and billing purposes. You can find the action […]
read moreWe have added four new fields to the reservations: Breakfast: To mark a reservation as including breakfast. Non Refundable: To mark a reservation as non-refundable. Pegged: To prohibit a reservation to be moved from the selected room. ETA (Estimated Time of Arrival): to add manually the expected time a client has stated he will arrive. The first three fields are in the form of mini on-off switches, while the fourth is a drop down with all half hours of the day. This does not constrain you from entering something more specific, like 11:10. The system will accept your input. Some […]
read moreWe have published a new version of the web app which brings a lot of new things and changes. Interface changes Collapsible main menu: The main menu, with the addition of new features over time, has grown considerably. Making the menu collapsible allows to close the rarely used section and keep open the ones employed daily. Active menu item highlighting: we have simplified the highlighting of the active menu to just one colour to avoid confusion. Usability Enhancements Quick state change for bills: changing bill state is just one click now and the number of states have been reduced. We […]
read moreFirst new feature of 2019! We have improved the guest emailing functionality with a customisable and more sophisticated solution. Now, you can define email templates that incorporate reservation information with the use of special tags. You can use different templates for different languages or combine various languages in one. This way, you can create templates for offers, vouchers or welcome emails with special directions. The templates then become available for you to use when you want to send an email to a guest. A new menu item has been added to the reservation menu, that allows you […]
read moreThis is a long overdue post, explaining how Discoveroom connects to various channels and the things one needs to pay attention to. So let’s better take this from the beginning. What is a Channel? Quite simply, a channel is where reservations are coming from. A travel agent is a channel, our telephone is a channel, a site like booking.com is a channel, the hotel’s own website is a channel. For convenience, we make a distinction between online channels and offline channels. The online channels are the ones where people make a booking, using the internet and the web. They are […]
read moreIn the past three years that our service is up and running, we have been repeatedly asked to include functionality for guest billing. I am happy to announce that as of today, this is part of our service. Adding Βilling wasn’t easy and it is not the technical part that I am referring to. Billing/Invoicing is subject to different rules depending on the country a lodge is operating. Some of the rules are just common practice, while others are dictated by the country’s laws. For this reason, we do not consider the new functionality as complete. It is beta. And […]
read moreThe observant users must have noticed a new icon on the top left of the calendar, in the web app. It has been placed there in anticipation of a new piece of functionality that we make available today: housekeeping. Housekeeping functionality is a common part of the PMS’s for bigger hotels. In small lodges, housekeeping is not that hard to manage manually. Except from one thing: keeping track of when to perform the tasks. Why is this so? Because, in many places, it is a common practice to clean a room, or change linen, not on a daily basis, but […]
read moreToday we published a number of much requested features: Opening and closing rooms at will Setting the minimum stay per room and per day Rate plan rules for discounts based on number of days booked Along with the above came a few look and feel tweaks for the calendar. The availability and minimum stay functionality affects all clients utilising our booking engine and web sites. The discount rule is available to all paid subscriptions but it is more useful with the booking engine. Opening and closing rooms at will So far, in order to block a room from appearing as […]
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