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Enhancements for reservations

We have added four new fields to the reservations: Breakfast: To mark a reservation as including breakfast. Non Refundable: To mark a reservation as non-refundable. Pegged: To prohibit a reservation to be moved from the selected room. ETA (Estimated Time of Arrival): to add manually the expected time a client has stated he will arrive. The first three fields are in the form of mini on-off switches, while the fourth is a drop down with all half hours of the day. This does not constrain you from entering something more specific, like 11:10. The system will accept your input. Some […]

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Changes and new functionality for the web app.

We have published a new version of the web app which brings a lot of new things and changes. Interface changes Collapsible main menu: The main menu, with the addition of new features over time, has grown considerably. Making the menu collapsible allows to close the rarely used section and keep open the ones employed daily. Active menu item highlighting: we have simplified the highlighting of the active menu to just one colour to avoid confusion. Usability Enhancements Quick state change for bills: changing bill state is just one click now and the number of states have been reduced. We […]

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New functionality: emailing guests

First new feature of 2019! We have improved the guest emailing functionality with a customisable and more sophisticated solution. Now, you can define email templates that incorporate reservation information with the use of special tags.  You can use different templates for different languages or combine various languages in one.  This way, you can create templates for offers, vouchers or welcome emails with special directions.       The templates then become available for you to use when you want to send an email to a guest. A new menu item has been added to the reservation menu, that allows you […]

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How channels work

This is a long overdue post, explaining how Discoveroom connects to various channels and the things one needs to pay attention to. So let’s better take this from the beginning. What is a Channel? Quite simply, a channel is where reservations are coming from. A travel agent is a channel, our telephone is a channel, a site like booking.com is a channel, the hotel’s own website is a channel.  For convenience, we make a distinction between online channels and offline channels. The online channels are the ones where people make a booking, using the internet and the web. They are […]

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New functionality: Billing

In the past three years that our service is up and running, we have been repeatedly asked to include functionality for guest billing. I am happy to announce that as of today, this is part of our service. Adding Βilling wasn’t easy and it is not the technical part that I am referring to. Billing/Invoicing is subject to different rules depending on the country a lodge is operating. Some of the rules are just common practice, while others are dictated by the country’s laws. For this reason, we do not consider the new functionality as complete. It is beta. And […]

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Housekeeping

The observant users must have noticed a new icon on the top left of the calendar, in the web app. It has been placed there in anticipation of a new piece of functionality that we make available today: housekeeping. Housekeeping functionality is a common part of the PMS’s for bigger hotels. In small lodges, housekeeping is not that hard to manage manually. Except from one thing: keeping track of when to perform the tasks. Why is this so? Because, in many places,  it is a common practice to clean a room, or change linen, not on a daily basis, but […]

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Availabilities, Minimum Stay and Volume Discount

Today we published a number of much requested features: Opening and closing rooms at will Setting the minimum stay per room and per day Rate plan rules for discounts based on number of days booked Along with the above came a few look and feel tweaks for the calendar. The availability and minimum stay functionality affects all clients utilising our booking engine and web sites. The discount rule is available to all paid subscriptions but it is more useful with the booking engine. Opening and closing rooms at will So far, in order to block a room from appearing as […]

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New Pricing, renewals and rewarding loyalty.

In the beginning of next month we will be increasing the Basic plan price from 7 to 9 Euros per month, and from 70 to 90 Euros per year.  The new pricing was the desired pricing for this level of service in the first place, but we have kept it lower for one year for two reasons: We wanted to complete the Extras functionality. We did this happily last week. To give our customers a smooth introduction to the paying plans. We introduced the various paying plans last September, so after a year, we are confident that it was a right […]

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Extras for the web apps

In the last couple of days we have been gradually rolling out for our web apps a series of new features that relate to the Extras functionality.  Extras are present in our mobile apps a long time now. These additions were long overdue and we are very happy to roll them out at  last. In sort, the additions are: Extras in the reservation form of the web app. Extras in the booking engine. Extras in the website builder. Extras in the reservation form   If you do not remember what extras are about, please read the post about their initial introduction. The extras […]

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Search by number of guests

Last week we published a much requested feature for Web Bookings, our booking engine: search by number of guests. This is something pretty common but which we had not included in the first place, thinking that for small lodges, it is not bad for people to see all the alternative rooms offered when they make a search for availability. With the advent of the rate plans though, and the “Per person” pricing rule, searching by number of guests could have an impact on the price of a specific room. So, now, when people search without specifying the number of guests, […]

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